SAFRA Essential Term and SAFRA Living Care

Your spouse and children will have to be SAFRA members and will be eligible for cover only if you, as the Principal member, are covered under the same type of SAFRA plan.

Yes, you are covered. SAFRA plans are exclusively for SAFRA members; your policy will not lapse due to you changing jobs or being in between jobs unless such changes affect the validity of your SAFRA membership.

Yes, you will be covered as SAFRA plans offer 24-hour worldwide insurance cover.

There are certain conditions whereby the benefits under these plans will not be payable. You can refer to the Policy Contract for the precise terms, conditions and exclusions for each plan. The Policy Contract will be issued after your application has been approved by Income.

The daily Hospital Cash Benefit is payable up to a maximum of 365 days per confinement for hospitalisation in Singapore only.

It will pay you $10 for every $10,000 sum assured for every day you are confined in a hospital. This is provided that each hospital confinement lasts for a minimum period of six consecutive hours (unless it is for surgical operations or the Hospital makes a room and board charge) before any benefit is payable. This is a separate benefit and does not affect your total sum assured.

For SAFRA Essential Term, if your sum assured is higher than $150,000, it will be automatically reduced to $150,000 upon the next renewal after you have reached the age of 65.

For SAFRA Living Care, if your sum assured is higher than $100,000, it will be automatically reduced to $100,000 upon the next renewal after you have reached the age of 65.

You can choose from the following list of methods to apply for SAFRA membership:

1. Apply for SAFRA membership online; or
2. Fill in, sign and post your SAFRA Membership Application Form to “SAFRA, 2 Telok Blangah Way, Singapore 098803” for the attention of “Membership Marketing Department”.

For a copy of the SAFRA Membership Application Form, please click here.
For locations of SAFRA clubhouses, please click here.
For further queries on SAFRA membership, you can visit https://www.safra.sg/.
Alternatively, you may call 1800 377 9800.

No, you are generally not required to undergo medical checkups when you apply for SAFRA plans. However, if our underwriters require a medical checkup to underwrite your application, we will notify you in writing.

Your premiums can be paid either on a monthly or yearly basis and will be deducted via your GIRO account with us.

The first deduction will be made on the 6th or 18th of the policy commencement month. If the first GIRO deduction is unsuccessful, a second attempt will be made on the next available deduction date. If any of the GIRO deduction dates fall on a weekend or public holiday, the deduction will only be processed on the next working day. An exception to this arrangement is POSB/DBS accounts whereby deductions will proceed on Saturdays.

For a copy of the GIRO Application Form, please click here.

No, your premium rates are not guaranteed. Income reserves the right to review and change the premium rates from time to time by giving three months’ written notice to SAFRA and you at your last known address.

Yes, your SAFRA plan(s) will be terminated when you terminate your SAFRA membership.

No, your spouse and children will not be covered under the SAFRA plan(s) once you terminate either your SAFRA membership or your SAFRA plan(s).

You should note that for the addition of spouse and children under the SAFRA plan, you will need to fill in a separate SAFRA insurance application form and GIRO application form for them. Please leave the “Policy Number/Reference” blank in the GIRO form.

If you intend to add your spouse under the SAFRA plan, your spouse will need to fill in and sign the application form as the proposer in his/her application form. Please leave the “Policy Number/Reference” blank in the GIRO form.

If you intend to add your children under the SAFRA plan, you will need to fill in and sign as the proposer and provide your children’s details under the “Details of other lives insured” section in the application form. Please note that you may only add your children under the SAFRA plan if you are a Principal member.

Please mail your spouse and children’s application forms and GIRO forms to “NTUC Income Insurance Co-operative Limited, Income Centre, 75 Bras Basah Road, Singapore 189557” for the attention of “Group Business – Affinity Schemes”.

You will need to fill in and sign the Alteration and Declaration of Continued Insurability Form (Affinity Schemes only) for any reduction of your sum assured. However, you will not be required to complete the “Declaration of continued insurability questionnaire” section.

Please mail your completed and signed form to “NTUC Income Insurance Co-operative Limited, Income Centre, 75 Bras Basah Road, Singapore 189557” for the attention of “Group Business – Affinity Schemes”.

You should note that for any increase in sum assured, your application will be subject to underwriting. There is also an additional check on the maximum sum assured for an individual life in cases of increasing sum assured. You will need to fill in and sign the Alteration and Declaration of Continued Insurability Form (Affinity Schemes only) for any increase of sum assured.

Please mail your completed and signed form to “NTUC Income Insurance Co-operative Limited, Income Centre, 75 Bras Basah Road, Singapore 189557” for the attention of “Group Business – Affinity Schemes”.

No, the sum assured for your spouse and children should not exceed your sum assured unless your sum assured has been reduced by Income due to underwriting reasons.