Income has withdrawn these 4 riders for new applications of Enhanced IncomeShield, IncomeShield and IncomeShield Standard Plan as of 1 March 2019 – Plus Rider, Assist Rider, Daily Cash Rider and Child Illness Rider. If you applied for your main IncomeShield plans before 1 March 2019 and have attached these riders, you can refer to below for details of these riders.

Only downgrade from Plus Rider to Assist Rider for existing policyholders is allowed.

Changes to Integrated Shield Plan (IP) riders

 

Why are changes made to Integrated Shield Plan (IP) riders?

Under the guidelines stipulated by the Ministry of Health (MOH) on 7 March 2018, all Integrated Shield Plan (IP) insurers are to incorporate co-payment features in new IP riders. The announcement is aligned with recommendations by the Health Insurance Task Force (HITF) to encourage all stakeholders to play a more active role in managing their medical care costs, and are part of collective efforts to ensure that medical care and health insurance remain accessible and sustainable in Singapore.
 
The HITF observed that IP riders that provide full coverage may encourage over-consumption by patients, as well as, over-servicing and over-charging by some healthcare providers, which in turn, resulted in escalating healthcare cost and insurance claims. The incorporation of co-payment features in IP riders is intended to encourage consumers to play an active role in choosing their medical providers and treatments for their healthcare, while at the same time, promote medically appropriate and cost-effective treatments to patients by healthcare providers.

 

What are these changes under the guidelines stipulated by MOH?

Co-payment Co-payment

Policyholders will need to pay out-of-pocket of at least 5% of their hospitalisation bills.

 

Co-payment capCo-payment cap

A co-payment cap of at least $3,000 per policy year will be applied if policyholders seek treatment from the insurer’s preferred healthcare providers or if the treatment has been pre-authorised. This serves to protect policyholders’ interests in the event of large hospitalisation bills.

The new Deluxe Care Rider and Classic Care Rider incorporate these two features.

Impact to customers

Changes-to-Integrated-Shield-Plan-(IP)-riders Inforgraphic

Differences between withdrawn and new riders

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Benefits^ Plus Rider Deluxe Care Rider
Deductibles and co-insurance Does not apply
Co-payment Not applicable 5% of the benefits due under your policy
Co-payment limit (each policy year) Not applicable Panel[1]: Up to S$3,000
Non-panel: No limit
Additional non-panel payment (each policy year) Not applicable Panel[1]: Does not apply
Non-panel: S$0#
Extra bed benefit Refund up to S$80 per day (up to 10 days for each hospital stay) if the parent/guardian stays in the hospital with the insured child2 (aged 18 or younger)
Hospital Cash Benefit Yes. If the ward admitted is lower than the entitled ward, Income will pay:
- Enhanced Preferred: S$150/day (for Restructured hospital ward class B1, B2 or C)
- Enhanced Preferred: S$125/day (for Restructured hospital ward class A)
- Enhanced Advantage: S$100/day (for Restructured hospital ward class B1, B2 or C)
- Enhanced Basic: S$75/day (for Restructured hospital ward class B2 or C)		 Not applicable

# Income may apply an additional non-panel payment to the Deluxe Care Rider at the renewal date by giving at least 30 days’ notice.

Benefits^ Assist Rider Classic Care Rider
Deductibles and co-insurance Does not apply
Co-payment 10% of all benefits due under the policy
Co-payment limit (each policy year) Applicable to all claims.
Subject to a maximum co-payment limit in each policy year:
- Enhanced Preferred/Plan P: S$3,000
- Enhanced Advantage/Plan A: S$2,500
- Enhanced Basic/Plan B/Standard Plan: S$2,000
- Enhanced C/Plan C: S$1,500		 Panel[1]: Up to S$3,000
Non-panel: No limit
Additional non-panel payment (each policy year) Not applicable Panel[1]: Does not apply
Non-panel: Up to S$2,000
Extra bed benefit Refund up to S$80 per day (up to 10 days for each hospital stay) if the parent/guardian stays in the hospital with the insured child2 (aged 18 or younger)
Hospital Cash Benefit Yes. If the ward admitted is lower than the entitled ward, Income will pay:
- Enhanced Preferred: S$150/day (for Restructured hospital ward class B1, B2 or C)
- Enhanced Preferred: S$125/day (for Restructured hospital ward class A)
- Enhanced Advantage: S$100/day (for Restructured hospital ward class B1, B2 or C)
- Enhanced Basic: S$75/day (for Restructured hospital ward class B2 or C)		 Not applicable

^ Terms and conditions apply.

Withdrawn riders

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With Plus Rider[3], you can receive higher coverage. You will not have to pay deductible and co-insurance. If you stay in a ward that is lower than your entitled ward, you will receive a daily hospital cash benefit (only applicable to Enhanced IncomeShield main plan).

With Assist Rider[3], you do not need to pay deductible or co-insurance. You only need to pay 10% of the claimable amount, subject to a maximum co-payment each policy year. If you stay in a ward that is lower than your entitled ward, you will receive a daily hospital cash benefit (only applicable to Enhanced IncomeShield main plan).

Only downgrade from Plus Rider to Assist Rider for existing policyholders is allowed.

Footnotes

  1. Panel means a registered medical practitioner, specialist, hospital or medical institution who is on Income’s approved list which can be found here. Our approved list of panel also includes all government restructured hospitals, government specialist centres, government community hospitals and voluntary welfare organisations (VWO) dialysis centres. This approved list may be updated from time to time.
  2. The insured child must be aged 18 years or below during the stay in hospital.
  3. Subject to precise terms, conditions and exclusions specified in the policy contract for Enhanced IncomeShield, IncomeShield Standard Plan, IncomeShield and riders.

 

Exclusions

There are certain conditions where the benefits under this plan will not be payable. You can refer to your policy contract for the precise terms, conditions and exclusions of the plan. The policy contract will be issued when your application is accepted.

 

Important notes

Enhanced IncomeShield, IncomeShield Standard Plan and IncomeShield are available as a Medisave-approved Integrated Shield Plan for insured who is a Singapore Citizen or a Singapore Permanent Resident. This applies as long as the insured meets the eligibility conditions under MediShield Life. If the insured is a foreigner who has an eligible valid pass with a foreign identification number (FIN), Enhanced IncomeShield, IncomeShield Standard Plan and IncomeShield are not available as an Integrated Shield Plan.

This is for general information only. You can find the usual terms and conditions of these plans in their policy contracts. All our products are developed to benefit our customers but not all may be suitable for your specific needs. If you are unsure if this plan is suitable for you, we strongly encourage you to speak to a qualified insurance adviser. Otherwise, you may end up buying a plan that does not meet your expectations or needs. As a result, you may not be able to afford the premiums or get the insurance protection you want. If you find that this plan is not suitable after purchasing it, you may terminate it within the free-look period, and obtain a refund of premiums paid.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, , please contact Income or visit the GIA/LIA or SDIC websites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg )

Information is correct as of 04 March 2019

Information is correct as of 18 July 2019.

Your policy toolkit. 18/5

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Policy conditions for Assist Rider

Policy conditions for Daily Cash Rider

Policy conditions for Child Illness Rider

Policy conditions for Plus Rider

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