1. Applicable to 1st 200 applicants who successfully purchase Enhanced PreX Superior or Prestige plans. Each eligible policy is entitled to $20 CapitaVouchers, regardless of the number of people insured. While stocks last.
  2. For Enhanced PreX Superior and Prestige plans, you will have to co-pay 50% of your expenses claim due to pre-existing medical conditions under benefits in Section 1 – Cancelling your trip, Section 2 – Postponing your trip, Section 3 – Shortening your trip and Section 4 – Trip disruption.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.

  1. Enhanced PreX Travel Insurance Plan
    a. Income is offering $20 CapitaVouchers (the “Voucher”) to the first 200 applicants (Policyholders) who successfully purchase Income’s Travel Insurance Enhanced PreX Superior per-trip plan or Enhanced PreX Prestige per-trip plan (collectively the “Per-Trip Qualifying Policies”) from 1 August 2019 to 14 August 2019 (inclusive of both dates) (“Promotion Period”) via:
        i. Income website online at https://insurance.income.com.sg/travel-insurance or
        ii. Income Mobile App (Orange Travel); or
       iii. Income advisers; or
       iv. Any Income branches; or
        v. The Travel product hotline 6788 1222
    b. Each policy is entitled to one Voucher regardless of the number of people insured and the Voucher is subject to availability of stocks.
    c. Redemption letters for the Voucher will be mailed to the Policyholder within two months from the date the Per-Trip Qualifying Policy was purchased, at his/her address registered with Income during the application of the Per-Trip Qualifying Policies. The Policyholder must bring along the redemption letter for the redemption of the Voucher. If the policy does not qualify for this Promotion due to any subsequent cancellation or endorsement, the value of the Voucher ($20.00) will be deducted from any refunds.
    d. The Voucher must be collected within two months from the date of the redemption letter. Failing which, the Policyholder shall be deemed to have forfeited his/her right to the Voucher and no compensation will be given or paid in lieu.

       e. The Voucher is not exchangeable for cash or any benefit in kind.
      f. Income reserves the right to replace the Voucher with item of similar value (“Replacement Item”)
         at any time without prior notice.

      g. Income shall not be liable to any applicant or any party, whether in contract or tort (including negligence) or otherwise, for any liabilities, losses and damages, claims, costs and expenses or for any special or consequential damages or losses in connection with, related to or resulting from the use of any of the Voucher or Replacement Item (if any).
     h. Income is not the manufacturer or merchant of the Voucher or Replacement Item (if any) and provides no warranty in respect of it. Income shall not be responsible for all warranties, expressed or implied, including implied warranties of merchantability, and fitness for a particular purpose and against infringement of intellectual property rights in respect of any of the Voucher or Replacement Item (if any).

      i. No joint venture, sponsorship, tie up, agency or any other relationship is intended or created between  Income and the manufacturer or merchant of the Voucher, Replacement Item (if any) or any other party or its products. Neither is this Promotion intended or deemed to be a connection with or use of the brand name of any of the Voucher, Replacement Item (if any), or any other party or its products. 

      j. All other discounts including group discounts will not be applicable for the Per-Trip Qualifying Policies.

     k. You and the insured persons are not eligible for this Promotion if you cancel any existing Income Travel Insurance policy and purchase the Per-Trip Qualifying Policies for the same trip duration and destination.

     l. This Promotion is not applicable to all of Income’s Enhanced PreX Basic per-trip plans, Travel Insurance Classic per-trip plans, Deluxe per-trip plans, Preferred per-trip plans, Travel Insurance Yearly plans, Travel Insurance Enhanced PreX Yearly plans, and Income’s TravelBliss per-trip and yearly plans.

  2. An administrative charge of $21.40 (inclusive of 7% GST) will apply to any endorsement made to any Per-Trip Qualifying Policies issued under this Promotion. This administrative charge is in addition to any extra premiums which you will have to pay for making changes to the Per-Trip Qualifying Policies such as extending the period of insurance or adding a new insured person. The Discount on premiums payable will also no longer apply as a result of any endorsement to any Per-Trip Qualifying Policies issued under this Promotion and the extra premiums.

  3. An administrative charge of $21.40 (inclusive of 7% GST) will also apply for cancellation of any Per-Trip Qualifying Policies issued under this Promotion. This administrative charge includes the prevailing administrative charge stated in the policy conditions for cancellation of policy. There is no premium refund for Per-Trip Qualifying Policies which are cancelled after the start date of the policy.
4.  This Promotion is only applicable to Singaporeans, Permanent Residents of Singapore and holders of a valid Singapore employment pass, work permit pass, long term visit pass and student pass.

 5. Income reserves the right to change the terms and conditions of this Promotion without any prior notice.

IMPORTANT NOTES
You can find the usual terms and conditions of the travel insurance plans at www.income.com.sg/travel-policy-conditions.pdf.
 
These policies are protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you.  For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact Income or visit the GIA/LIA or SDIC web-sites (www.gia.org.sg or www.lia.org.sg or www.sdic.org.sg)
 
Information is correct as of 1 August 2019.

BenefitSum insured
Personal accident (per policy year)Up to $200,000 [3]
Medical expenses for injury due to an accident (per accident)Up to $2,500 [4] (Excess: $100 per accident)
Personal liability (per policy year)$1,000,000

Seedly Testimonial Reviews

Seedly Review Badge
Kenny Lee
alt alt alt alt alt

I got this insurance for my daughter when she was born. Agent was very helpful in letting me understand the terms and conditions, reminding me especially that my daughter was in the last batch that was eligible for full rider (now there is a 5% co-payment you need to pay, across the board for all insurers). Overall the coverage is good and cheaper than others I compared with. Also, NTUC is a respectable brand so I have no fears of it collapsing!

Phuong Tran
alt alt alt alt alt

Have not claimed before but the ease of buying, readiness of information from online portal, and reasonable premium are all the pluses. Last but not least, this is still the only Health insurance with access to public hospitals for foreigners!

Martin Widjaja
alt alt alt alt alt

[Insurance Coverage] its value for money at the price range. what you pay for is what you get. absolutely no frills and works if thats what you need

Kee Boon Leng
alt alt alt alt alt

Bought above policies ( Enhanced )for my 02 daughters in year 2007 when they were young. The products had lessened my financial worries when my daughters need to seek medical cares in private hospitals. As a father , that is the only way I can afford to give them the best medical care through medical insurance coverage. I definitely could not opt that channel based on my income. Thanks to Incomeshield.

Andre Teo
alt alt alt alt alt

Basic insurance and hospitalization cover that is not sufficient for anyone that's looking for more specialized coverage cater to one's need. Lengthy claim period which might be disastrous for people who have low cash flow.

Ariel
alt alt alt alt alt

[Claims Process] Submitted hospitalization claim on 16 sept till today 12 Nov still no conclusion. I had to check with the hospital on my own and hospital said they already provided whatsoever documents and no documents pending on their side. Last contact with NTUC was on 6th Oct. Either someone is not doing their job or NTUC is unable to in fact process claims within 14 working days. [Agent Responsiveness] Agent is utterly useless and non existent with no empathy. When I had to check for claims advice she screenshot my policy and said I should know my own condition whether it is claimable or not and left me at it. Hospitalization claim she asked me to do it my own. There was an issue with my premium as well due to her lack of urgency to inform relevant NTUC parties on my change in policy number. I had to walk in to NTUC branch office and resolve it on my own as well causing me a lot of inconvenience and had to pay my large premium 1 more time and wait for a refund for the wrong policy. After I requested to change agent, new agent is not helpful either. Asked her to follow up on the claim but non existent and no results.

Hazizi Jaafar
alt alt alt alt alt

[Claims Process] Had a surgery done on the 28th of October 2020, discharged a week later and proceeded to submit pre hospitalisation claims. Only today, 20th May 2021, have i gotten confirmation regarding my claim for my hospitalisation. My specialist was not in the panel, but still, it took them almost 7 months to approve my claim. Whoever was the officer in charge of the claim was very inefficient, They kept sending letters to my specialist to the wrong address, they take forever to send them an email, keep screwing up between surgeon and anesthesiologist, I had to call every few days, every week and every other week to check that progress is being done, but its always stuck and not moving. I had my pre and post hospitalisation bills stuck because of this.

Your queries answered.

figure

Apply for Enhanced PreX Travel insurance Promotion

or

  • Buy via mobile app:
  • alt
  • alt
loading