Why get our domestic cleaning services?

  • Enjoy convenient domestic assistance to supplement your vibrant lifestyle.

  • All domestic cleaners are trained before getting assigned job requests.

  • Choose from two different packages to meet your varying household needs.

Weekly cleaning packages

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Prices inclusive of GST. Minimum 4 visits per month.  For less than 4 visits monthly, service fee will be higher.

  Weekday Package (Mon – Fri) Weekend Package (Sat / Sun)
3 hours per visit 4 times per month $230 per month* $260 per month*
4 hours per visit 4 times per month $280 per month* $330 per month*

*Rates applicable for floor area of 1300 ft² and below for a minimum service period of 6 months.  For service period less than 6 months, the service fee will be 10% higher.


Currently most of the weekly cleaners are fully booked due to the high demand.  When a request for a cleaner is received, we will check if there is an available cleaner in your area.  In the event that there is no available cleaner in your area, a SMS notification will be sent to you.  

Bedrooms and living room

  • Vacuum and mop floor
  • Clean all mirrors
  • Dusting of furniture
  • Changing bed linen (one bedroom per week and once a month)

Bathroom

  • Clean and disinfect bathtub, basin and toilet bowl
  • Wash toilet floor and walls
  • Clean all mirrors

Kitchen

  • Mop floor
  • Wipe cooking stove and exterior electrical appliances
  • Wipe exterior surface of all cabinets
  • Wash basin (provided it is empty)

Others

  • Empty trash
  • Clean windows** and grills (rotational basis)
  • Clean doors and metal gate (rotational basis)
  • Ironing (for 4 hours service only and subject to a maximum of 10 pieces per visit)

Exception:

**Job scope does not include cleaning of ceiling and wall fans, high windows and grilles, exterior of windows and grilles of high-rise apartments or homes with more than one level, curtain rails, shifting of furniture, removal of renovation debris, washing of dishes, laundry and packing of personal effects

One-time cleaning packages

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Prices inclusive of GST. (Please note that pricing will be revised from 1.7.19)

Floor Area Hours Weekday Service (Mon – Fri) Weekend Service(Sat / Sun) & Public Holidays
Standard Rate Peak Period Standard Rate Peak Period
Below or up to 1,000 ft² (4 room HDB or 2 bedroom condo & below) 3 hours with 2 domestic cleaners $126 $140 $150 $168
Between 1,000 and 1,300 ft² (4 or 5 room HDB or 3 bedroom Condo) 4 hours with 2 domestic cleaners $168 $188 $200 $220

Peak period rates apply 3 weeks before the following festive occasions:
Christmas, Chinese New Year, Hari Raya Puasa and Deepavali

General Coverage

  • All windows and grilles (note exception)
  • All doors and gates
  • Balcony (if any)
  • All bathrooms (include tiled walls, floor, basin, toilet bowls and fittings)
  • Vacuum and mop all floor areas
  • Kitchen area (include tiled walls, cooking stove and exterior electrical appliances)
  • Exterior of all furniture including kitchen cabinets
  • Interior shelving (if empty)
  • Interior of cabinets (if empty)
  • Glass surfaces (mirrors and sliding doors)

Exception:

Job scope does not include cleaning of ceiling and wall fans, high windows and grilles, exterior of windows and grilles of high-rise apartments or homes with more than one level, curtain rails, shifting of furniture, removal of renovation debris, packing of personal effects, ironing and changing of bed linen.

 

Note:

The job scope for both Weekly Cleaning and One-Time Cleaning is only a general guide on the domestic cleaners' job coverage. However, depending on your cleaning priorities and extent of cleaning required, the tasks that they are able to complete within the specified time may not necessarily encompass all the mentioned duties.

The domestic cleaners are independent contractors and are not employed by nor an agent of NTUC Income Home Services. Any dispute about the quality, performance, loss or damage caused by the domestic cleaner must be resolved directly with the domestic cleaner. NTUC Income Home Services is not liable in any way for any loss or damage, costs and expenses suffered arising from your use of our referral services or from any act, default or omission of the domestic cleaners.

Information is correct as of 21 May 2018

Referral Services is provided by NTUC Income Enterprises Pte Ltd (NIE), a wholly owned subsidiary of NTUC Income. View NIE’s Privacy Policy.

Information is correct as of 18 July 2019.

Customer must provide cleaners with cleaning equipment such as a vacuum cleaner, mop, window wiper, detergent for different floor types, cleaning cloth, ladder, pails and brushes for both weekly and one-time cleaning.

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Testimonials

I am very happy with the service provided by Income and Mdm Ho and will definitely recommend you to my friends. Having employed part-time cleaners for many years from various sources, I am most satisfied with the service provided by Income and Mdm Ho.

Ai Ling Sim-Devadas, 36, Communications Manager

I was very pleased and satisfied with the cleaning service provided by Income and Ivy. She was always on time, fast and effective in her work.

Vanessa Katte, Singapore PR

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