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COVID-19 Coverage

Our per-trip travel insurance policies now include COVID-19 Coverage for the first 90 days of each trip and can be purchased online. For yearly policies, you need to provide us with your policy number and trip details separately to get a quote to include COVID-19 Coverage for each upcoming trip. You can call 6788 1222, email us or contact your Income advisor. COVID-19 high risk countries are excluded from COVID-19 Coverage. Please refer to our COVID-19 Travel FAQs for full coverage and exclusions.

Enjoy extensive coverage for your travels.

Travel adventures should not stop with pre-existing medical conditions[5].

Learn more about our Enhanced PreX Travel Insurance.

Here are some of the key items we cover.

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Individual under 70 years old
Classic Deluxe Preferred
Benefits Maximum benefit for each trip
Personal accident 150,000 200,000 500,000
Medical expenses overseas 250,000 500,000 1,000,000
Cancelling your trip 5,000 10,000 15,000
Loss/damage to personal belongings 3,000 5,000 8,000
You may refer to the maximum amount we will pay for each benefit section under the family cover during any one trip. Each insured person is only allowed the maximum benefit per insured person in the table of cover.
Individual under 70 years old
Basic Superior Prestige
Benefits Maximum benefit for each trip
Personal accident 200,000 200,000 500,000
Medical expenses overseas 500,000 500,000 1,000,000
Coverage for pre-existing medical conditions Includes overseas medical expenses and emergency medical evacuation Includes overseas medical expenses, emergency medical evacuation, as well as travel inconveniences like trip cancellation Includes overseas medical expenses, emergency medical evacuation, as well as travel inconveniences like trip cancellation
You may refer to the maximum amount we will pay for each benefit section under the family cover during any one trip. Each insured person is only allowed the maximum benefit per insured person in the table of cover.

Testimonials

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Andre Teo
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Mediocre travel insurance which underperforms against many of the independent insurance company that provides more competitive rates and better features without the risk of being duped by hidden terms.

Jairam Amrith
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Very rigid and inflexible approach, no trust whatsoever in the customer. Should be avoided as their practices are unethical.

Xin Renkai
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easy to claim for any travel claims. their app is very user friendly as well, you can add your flight details into it too!

Rupee Keys
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Very easy to purchase. Have used very often for my travel plans. Offers a lot of discounts but have not made claims so far so unable to comment much on that.

Shirley Kwek
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NTUC Income Travel Insurance has been always one of my top choices for my trips. The purchasing process was straightforward and convenient on their webpage. They also have an app - Orange travel which allows you to click & purchase. I was hospitalised with food poisoning when I was in Korea several years ago. I was reading through their policy (again) on the necessary documents they required for claiming while I was resting in the hospital. It was easy to understand with little medical jargon. Especially they will bold certain words to have your attention. When I returned back to Sg, the customer service (hotline and counter) were very helpful in assisting. The CSO (hotline) guided me where to download the forms for submission. The CSO (counter) went through the documents and ensured they are in place for review. They also provided me with a duplicated copy for my reference. The down thing is the whole process took approximately 3 months for my claim. It could be due to a higher claim as I was hospitalised and partial of the documents were in korean.

Jia Hui
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reasonable pricing and good coverage. no frills and easy to purchase thru their website. less hard selling than other insurance providers currently.

Your policy toolkit. 18/5

You must:

  • Be living or working in Singapore
  • Be holding a valid Singapore identification document (NRIC, employment pass, work permit, long-term visit pass or student pass)
  • Be starting and ending your trip in Singapore 
  • Have bought and fully paid for your policy before leaving Singapore
  • Be more than 30 days old 

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